Selection of Private Hajj Operators: Considerations
Selection of Private Hajj Operators: Considerations by Aatif Malik Email: Aatif.malikk@gmail.com Hajj is a religious obligation, and many pilgrims invest their lifelong savings into it, with some saving money for decades for this journey. However, Hajj is becoming increasingly expensive. There are state Hajj packages and private Hajj operators. This document focuses on the latter. Numerous private Hajj companies offer a variety of Hajj packages at different prices to prospective pilgrims. This goes beyond mere business; any shortcomings in service are often attributed to Allah as a test or blamed on the Saudi Government. These operators receive payment in advance, leaving little remedy for poor service. There is a lack of quality control and consumer protection, and no framework exists to help prospective pilgrims compare the services of different Hajj operators. Currently, the only option is to seek feedback from previous pilgrims who have used these operators, but this can be unr...
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